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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All REFLEX products

The group "New Technologies" offers for review the products of the plant REFLEX: expansion and buffer tanks, pressure maintenance units, vacuum deaerators, separators, air vents, water softeners, mixing devices, electronic flow meters, water hardness measuring devices, recharge systems, water heaters, storage, heat exchangers, heating collectors, hydraulic arrows, collector fittings, hydraulic blocks
  • Drinking water supply REFLEX
    Drinking water supply
    Refix DD, DT, DE, DC, HW, WD, etc.
  • Heating REFLEX
    Heating
    Reflex NG, N, G, S, F, C, etc.
  • Pressure maintenance installations REFLEX
    Pressure maintenance installations
    Reflexomat, Variomat, etc.
  • Hydraulic distribution REFLEX
    Hydraulic distribution
    Sinus et al.
  • Heat exchangers REFLEX
    Heat exchangers
    Longtherm et al.
  • Vacuum deaerators REFLEX
    Vacuum deaerators
    Servitec mini, 25, 35, 60, 75, 95 and others .
  • Separators REFLEX
    Separators
    Exvoid, Exvoid T, Exdirt, Extwin, etc.
  • Water treatment systems REFLEX
    Water treatment systems
    Fillsoft, Softmix, Fillmeter, etc.
  • Recharge systems REFLEX
    Recharge systems
    Fillset, Fillcontrol Plus Compact, etc.
  • Water heaters REFLEX
    Water heaters
    Storatherm Aqua, Aqua Solar, etc.
  • Buffer drives REFLEX
    Buffer drives
    Storatherm Heat, Heat Combi, etc.

NEW TECHNOLOGIES GROUP

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